Case Studies - Engage CX Sales

Knowledge: Case Studies

Case study presentatations editorially written up from live events

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Creating brand ambassadors through providing trustworthy and enjoyable customer experiences

Improving customer journeys through technological developments

Improving customer journeys through technological developments

Aligning content purposes to global audience needs

Aligning content purposes to global audience needs

Bringing an ecosystem of benefits to customers

Bringing an ecosystem of benefits to customers

How digital resources can empower people living with sight loss

How digital resources can empower people living with sight loss

Customer satisfaction starts with an engaged workforce

Customer satisfaction starts with an engaged workforce

Show me More Than the Money – Virgin Money & Metro Bank

Show me More Than the Money – Virgin Money & Metro Bank

Ringing Up The Changes – Three UK

Ringing Up The Changes – Three UK

Increasing Retention to Record Rates – News UK

Increasing Retention to Record Rates – News UK

Fit For The Future – N Brown Group

Fit For The Future – N Brown Group

From the boardroom to the Contact Centre: growing with your customers – Microsoft

From the boardroom to the Contact Centre: growing with your customers – Microsoft

Gaining an Emotional Understanding – Kent Fire and Rescue Service

Gaining an Emotional Understanding – Kent Fire and Rescue Service

Heart of the Matter – Co-op

Heart of the Matter – Co-op

Get the Experience Right by Design – Bupa UK

Get the Experience Right by Design – Bupa UK

The Customer Philosophy – Belron International

The Customer Philosophy – Belron International