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Engage CX Sales

Customer experience is a term on everyone’s lips, unfortunately it is not always totally understood, many commercial professionals think CX is customer service, while other think it’s promotion. The entire organisation must commit to CX, the culture of the company needs to put the Customer at the centre of everything they do. The best kind of CX is built on a deep understanding of the customers. Can a sales-driven culture also have a Customer Experience driven culture? Absolutely. This growing community of Senior Sales professionals are firmly focussed on putting CX at the core of an organisation.

Event video presentations library available to access On-Demand, showcasing some of the best success stories

Our case study driven conferences have a laser focus on ensuring we provide current and relevant success-led content relating to the latest industry challenges, our presenters are from world class heavy hitting brands such as Amazon, Barclays, BBC, Google, John Lewis, Mercedes, Liverpool F.C, M&S, Netflix, NHS, Sky, and Virgin to name a few.

Quite often we secure new speakers to the stage before they are seen on the circuit elsewhere. Our highly engaged senior end user audiences are the backbone of our events, and their experience when attending our events is of paramount importance to us.

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Upcoming events

Sales Engagement Summit

Sales Engagement Summit

Marketing Engagement Summit

Marketing Engagement Summit

Future of Salestech

Future of Salestech

Future of Martech

Future of Martech

<span>Connected Business 2021 in The Times</span> - Free Download

Connected Business 2021 in The Times - Free Download

Engage Business Media are pleased to announce a partnership with Raconteur and The Times in the 2021 Connected Business Special Report, published in The Times. From the rise of ransomware as a service to the burnout caused by video conferencing, connected technology is not without its challenges. However, as our Connected Business report examines, savvy organisations are finding new ways to use this tech to protect, connect and synchronise their workforce to thrive in the new normal

  • – Shaping the future workplace: Five business leaders discuss how the pandemic has reshaped office life.
  • – What it really means to be a connected business: For employers planning to adopt hybrid working after the pandemic.
  • – How connected tech can help throughout the customer journey: With a few judicious technology choices, a company can offer high-quality experiences.
  • – Tough to crack? Poor password habits: When choosing a password, too many of us still use unmixed names and numbers for their simplicity.

Presentation Case Studies

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