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Engage CX Sales

Customer experience is a term on everyone’s lips, unfortunately it is not always totally understood, many commercial professionals think CX is customer service, while other think it’s promotion. The entire organisation must commit to CX, the culture of the company needs to put the Customer at the centre of everything they do. The best kind of CX is built on a deep understanding of the customers. Can a sales-driven culture also have a Customer Experience driven culture? Absolutely. This growing community of Senior Sales professionals are firmly focussed on putting CX at the core of an organisation.

Upcoming events

Virtual Employee Engagement Summit

Virtual Employee Engagement Summit

Virtual CX Marketing Summit

Virtual CX Marketing Summit

Virtual Customer Engagement Summit

Virtual Customer Engagement Summit

International Engage Awards

International Engage Awards

<span>Engage Customer Industry Report</span> - Free Download

Engage Customer Industry Report - Free Download

Missed the conference? Don’t worry – download the latest industry report. These case study led Digital Industry Reports proudly publish the most popular case study presentations from the latest live event, taking the content out of the conference and onto the desks of the industry!

Inside this issue:

  • Vogue International gives insight into Vogue’s success across the digital space
  • BBC Studios explains the importance of employee engagement in improving customer relationships
  • Vue Entertainment shares how the company’s customer journeys were digitally transformed
  • Bought By Many, Henshaws, and The Inner Circle share their customer engagement success stories

Presentation Case Studies

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